The voltage in your room is 220V/50Hz. Adapters and transformers are available from Reception. (9)
You can adjust the temperature in your room as required. Simply set the desired temperature using the control panel located just next to the door of your room.
If you suffer from food allergies, please let the Reception know so that we can cater for your special needs at breakfast or if you require room service. For a relaxing night’s sleep, two types of pillow and duvet are provided. You can choose either feather or fiber pillows.
The Reception (9) is at your disposal if you have any special requirements regarding your babysitter, and to book the service in advance.
A baby bed is available for children under the age of three, which can be set up before you arrive, if you made this request at time of booking, or ask at Reception (9).
BAR / HONESTY BAR
The ground floor propose an Honesty bar filled with cold and hot drinks. We also are glad to propose some other drinks such as wine, cocktails or sodas. Do not hesitate to have a look to our card or take more information from reception.
If you would like to take advantage of our beauty treatment service in your room, we can arrange for an appointment with a make-up artist, manicurist, a masseur or a hairdresser. Please contact Reception for the desired service. (9)
To ensure you enjoy your stay to the full, in complete privacy, Hotel Whistler offers a variety of breakfast menus, served in your room from 7 am. This service is available all day at your convenience. Breakfast is also served in the ground-floor lounge during the same hours.
A range of chargers is available for charging your mobile phones, tablets, PDAs, MP3/4 players, contact Reception to specify the type of charger you wish to borrow. (9)
Special in-room facilities are provided for children on request, either at time of booking or from Reception. (9) A bed for children under the age of three, bottle warmer, baby change mat or high-chair are available.
Great care has been taken with every detail of your room’s exclusive decoration scheme. If you would like to know more about the decorative elements and fabrics used in your room, don’t hesitate to ask at reception, – each has a history all its own. Accordingly, if any of these items were damaged accidentally, Hotel Whistler would be obliged to any costs incurred to your bill.
If you wish to leave your room later than the midday check out time, please enquire at Reception, who will do their best to meet your requirements, according to room availability.
It is a pleasure to confirm the Reception can agree delivery to your attention during your stay. It will be stored at reception or on request can be supplied in your room. In case you need to have something delivered in Paris, we can help you contacting a courier.
Two of the hotel’s rooms are specially designed for guests with reduced mobility.
Contact Reception if you need an emergency medical appointment. Our staff can also pick up your prescriptions from the chemist’s. Plasters and antiseptics are available for minor cuts and wounds. (9)
DO NOT DISTURB
Please let Reception know if you do not wish to be disturbed, to prevent calls being put through to your room. You can also contact Reception if you would prefer your room to be prepared at your convenience. (9)
In order to preserve the environment, we invite our guests staying at the Hôtel for several nights to leave on the floor only the towels the housekeepers will have to change. This small act prevents from massive water consumption.
To get the light in the room, you will have to introduce your keycard in the electric box at the entrance next to the door.
If you require an extra duvet for an even more comfortable night’s sleep, please contact Reception. (9)
You can send and receive faxes at the hotel 24 hours a day at this number: +33(0)184.108.40.206.10
FIRE AND SAFETY
On arrival, please read the fire and safety instructions displayed in your room and in the hallways. We would advise you to locate the nearest emergency exit to your room.
If you would like to send flowers or simply enjoy the pleasure of receiving your own bouquet, contact Reception (9) to place your order. Vases are also available from Reception.
FORGOTTEN / LOST ITEM
If you think you have left behind one of your goods at the hotel, contact reception to confirm whether we found it back. Besides, if you have forgotten for you stay some products, we can propose to offer toothpaste, toothbrush, shaving kit…
The bathroom is equipped with a hairdryer for guests’ use.
Your room is equipped with a two-way heating system. You can adjust the temperature as required, using the control panel situated just inside the entrance to your room.
A chambermaid is in charge of taking care of your room. If you hang the “Do not disturb” sign on your door, she will not enter your room. If you would like to specify a particular time for this service, please inform Reception. (9) You can also contact reception for extra items, including: - Bath towels - Slippers - Duvet - Fiber or feather pillows - Hangers – Vases
Free Internet access (Wifi) is available in every room and throughout the hotel. The code is 36rwhistler
In case you need to iron, the Reception is at your disposal to bring you an iron and iron board up to the room (9)
If you are sharing a room, please ask Reception to issue a keycard to each occupant. In addition to opening the door to your room, the keycard is also used to switch on the power, when it is inserted into the switch just inside the door as you come into your room. The keycard should be removed from the switch when you leave the room. Please do not insert any objects other than the keycard, so as not to interfere with switch operation. IMPORTANT: It is imperative to always have your keycard with yourself because it allows opening the entrance door of the hotel and enable the access to the floors by the stairs or lift.
LAUNDRY / DRY CLEANING
A bag is provided for this purpose, which you will find in your walk-in wardrobe. Leave the bag with the dedicated form well filled at the bottom of your bed. Please advise the Reception to be able to send it to the laundry service as soon as possible (9)
We can take care of your luggage and retrieve it from when you check out of the hotel. Please contact Reception (9).
The entire interior of the Hotel Whistler is non-smoking. This applies to all rooms and suites, the lobby and all indoor areas. We would ask you to comply with our smoke-free policy for everyone’s comfort and well-being. Guests who fail to adhere to this policy are reminded that smoking will set off both the smoke and fire alarms. Furthermore, if we notice tobacco odors in your room, Hotel Whistler will be obliged to hire the services of an outside company to clean and remove the odors from your room, the cost of which will be added to the bill in the sum of a € 350.00 flat fee.
Ask at Reception, if you need photocopies made. (9) According to the number of copy, fees can be applied. The reception is at your disposal to provide more details if requested.
Pets are allowed (weight limit staying in the room is 6 kg) at Hotel Whistler.
Extra fiber or feather pillows can be provided. Tell Reception which type of pillow you require. (9)
Every morning, the hotel offers a personalized press review service, tailored to your needs, including news from the local press. Please inform Reception of your requirements. (9)
If you have any documents that need to be printed out, simply e-mail the files to the following address firstname.lastname@example.org or simply hand them to Reception for printing. Your print-outs will be available for collection at Reception or returned to your room in an envelope, as you wish. (9) From 20 pages, we will apply some fees. The reception remains at your disposal to inform about rates.
A little hungry? Our reception remains available in to propose meals from 6pm to 11pm. The Menu is on/in your desk.
Your room has a safe to protect your valuables. It has internal lighting to ensure that you don’t leave anything behind. To load the code of your safe, select a 4-number secret code and press “ENTER” to load it. Then press “CLOSE” to lock it. To have your items, you only need to dial your secret code.
Need to relax? The Hotel Whistler is fitted with a steam room on free access from 7am to 8pm. Contact reception 15 minutes before to be sure to take plenty advantage of it.
Dial 9 to call Reception To make outgoing calls, dial 0, then: - 10-digit number (starting with 0) for mainland France - 00, plus the country code + local dialing code + the number for all international calls. To call another room, simply dial the room number.
More than 50 channels and 14 others international in different languages (from channel number 34) are available free of charge.
Ask Reception for the latest weather report. An umbrella is provided by Hotel Whistler. Contact Reception if you require an umbrella. If you are interested in acquiring this particular umbrella model, it is also available for purchase from Reception. (9)
WAKE UP CALL
If you require a wake-up call, please contact Reception the day before to request the time you wish to be called at. (9)
There is free WiFi access in every room and throughout the hotel. The code is 36rwhistler.
Some writing paper and envelops are at your disposal at reception.